Delete Your Account

Open LEVEL UP and go to the Profile tab. Scroll to the Danger Zone section at the bottom, and tap "Delete my account". You'll be asked to type DELETE to confirm, this is permanent and cannot be undone.

If you can't or don't want to sign back in, email dimmybilan@gmail.com from the email address on your account, asking us to delete it. We'll confirm and complete the deletion within 30 days.

Deleting your account removes your auth record and every row tied to it: your profile, level/XP/rank, stats, streaks, categories, activities, quests, the XP ledger, unlocked titles, and challenge progress. Nothing is kept in a "soft-deleted" state in the live database. The delete is immediate, and the underlying database cascade removes all of it in the same operation.

We take a weekly encrypted database backup for disaster recovery, retained for 90 days. If your account was included in a backup taken before you deleted it, your data persists in that backup artifact only until it's overwritten by the next week's backup or ages out of the 90-day retention window, whichever comes first. Backups are never restored into the live product except for disaster recovery, and are not used to recreate a deleted account.

See the Privacy Policy for what we collect and why, or email dimmybilan@gmail.com with any other questions about your data.